Welcome to PostalStaff.in! We are committed to providing you with high-quality clothing, accessories, and books related to the Department of Posts. Please read our Refund, Return & Cancellation Policy carefully before making a purchase.

1. Refund Policy

1.1 No Refunds

At PostalStaff.in, all sales are final. We do not offer refunds for any products once the purchase is complete. Please ensure you review your order carefully before making a purchase.

1.2 Exceptions

In the unlikely event that you receive a defective or damaged item, please contact our customer support team within 7 days of receiving the product. We will review your request and, if approved, provide a replacement or store credit. To expedite your request, please provide:

  • Your order number
  • A detailed description of the issue
  • Photographic evidence of the defect or damage

1.3 Refund Timeline

In case of any refunds, It will be initiated within 7 days of Order Cancellation/Return. Amount will be refunded to original source of payment within 15 days of order cancellation/Return

2. Returns Policy

2.1 No Returns

Due to the nature of our products, we do not accept returns under any circumstances. Please ensure that you are selecting the correct items and sizes before completing your purchase.

3. Cancellation Policy

3.1 Order Cancellation

Orders can only be canceled within 12 hours of placing the order. To cancel an order, please contact our customer support team as soon as possible. After 12 hours, orders cannot be canceled as they are processed and prepared for shipment.

In case of any refunds, It will be initiated within 7 days of Order Cancellation/Return. Amount will be refunded to original source of payment within 15 days of order cancellation/Return

3.2 Contact Information for Cancellations

To request a cancellation within the allowed timeframe, please contact our customer support team at:

4. Customer Support

For any questions or concerns regarding your order, our policies, or our products, please reach out to our customer support team. We are here to help and ensure your satisfaction with our service.

Contact Details:

  • Email: [email protected]
  • Phone/WhatsApp: +91 8210698402
  • Business Hours: Monday to Saturday, 9 AM – 9 PM (IST)

5. Changes to This Policy

PostalStaff.in reserves the right to update or modify this Refund, Return & Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Thank you for shopping with PostalStaff.in! We appreciate your understanding and cooperation.