Privacy Policy for postalstaff.in
Effective Date: [21-01-2024]

Thank you for visiting postalstaff.in (the “Website”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information:
We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them while interacting with the Website.

Automatically Collected Information:
Like many websites, we may automatically collect certain non-personal information when you visit, such as your IP address, browser type, and device information. This information helps us enhance the user experience and improve our services.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to analyze trends, administer the Website, and track users’ movements around the site. You can control the use of cookies through your browser settings.

We collect information about you during the checkout process on our store.

What We Collect and Store

While you visit our site, we’ll track:

  • Products you’ve viewed: To show you products you’ve recently viewed.
  • Location, IP address, and browser type: For purposes like estimating taxes and shipping.
  • Shipping address: To estimate shipping costs before you place an order and send your order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information, including:

  • Name, billing address, shipping address, email address, phone number, and payment details.
  • Optional account information, like username and password.

We’ll use this information for purposes such as:

  • Sending you information about your account and orders.
  • Responding to requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Setting up your account for our store.
  • Complying with legal obligations (e.g., tax calculation).
  • Improving our store offerings.
  • Sending marketing messages, if you opt to receive them.

If you create an account, we will store your name, address, email, and phone number to populate checkout forms for future orders.

We generally store information for as long as necessary for the purposes we collect it, unless legally required otherwise. For example, order information is stored for XXX years for tax and accounting purposes, including your name, email address, and billing/shipping addresses.

We also store comments or reviews, if you choose to leave them.

Who on Our Team Has Access

Members of our team, including Administrators and Shop Managers & Sellers, have access to:

  • Order information (e.g., what was purchased, when, and where it should be sent).
  • Customer information (e.g., name, email address, and billing/shipping information).

This access allows us to fulfill orders, process refunds, and provide support.

What We Share with Others

We share information with third parties who assist in providing our orders and services, such as:

Payments:
We accept payments through PhonePe, Cashfree, and PayU payment gateways. When processing payments, some of your data will be shared with these providers, including purchase totals and billing information.

How We Use Your Information

To Provide and Improve Services:
We use your personal information to provide the services and information you request and to improve our Website’s functionality.

Communication:
We may use your contact information to share updates, news, and relevant information related to postal employees.

Analytics:
Aggregated and anonymized data may be used for analytical purposes to understand user interactions and improve our services.

Legal Compliance:
We may process your personal information to comply with applicable laws and regulations.

Disclosure of Your Information

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except in the following cases:

  • When required by law or legal process.
  • To protect our rights, privacy, safety, or property, or that of others.
  • In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Choices

You have the right to:

  • Access and update your personal information.
  • Opt-out of receiving communications from us.
  • Request the deletion of your personal information, subject to legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Privacy Policy on the Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Let me know if you need any adjustments!